By using this website you are deemed to fully understand these terms and conditions and to accept them. If you do not agree with these terms and conditions, please do not use the website.

General

This website is owned and operated by WaveGames Limited. The company is registered under the Registrar of Companies in England and Wales under Company Number 4971123.

If you have questions relating to our terms and conditions, you may contact us by email at info@wavegames.co.uk

Copyright and Trademarks

All material accessible on this website is protected by copyright. Unless otherwise specified, the authors of the literary and artistic works in the pages in this Website have asserted their moral right pursuant to Section 77 of the Copyright Designs and Patents Act 1988 to be identified as the author of those works.

On our website all trademarks, product names, company names and logos are the property of their respective owners. No permission is given by www.wavegames.co.uk either directly or implied, in respect of the use of any such brand names, photographs, product names or titles or copyrights which belong to third parties, and such use may constitute an infringement of the owners rights.

Website content

While we will use our reasonable endeavours to ensure the information contained in the website is correct and reliable, no warranty, either express or implied, is given as to the accuracy or completeness of that information.

If your personal information changes, or you no longer wish to have your data held and used by us, please send a suitable request to info@wavegames.co.uk

Queries

We are always prepared to offer advice about the goods. While every effort is made to ensure any enquiry you submit is dealt with promptly, we cannot guarantee your query will always be dealt with within the timescale you require. We know the general purpose for which you require the goods and we will take reasonable care when giving you any advice. We do not know the particular application for which you require the goods and we cannot and do not warrant the suitability of any of our goods for your particular purpose. We cannot guarantee complete confidentiality and recommend you do not include sensitive information, or information which could be classed as a trade secret, via the internet.

Availability

We will endeavour to ensure that www.wavegames.co.uk is available 24 hours per day without any interruptions. However, we reserve the right to make www.wavegames.co.uk unavailable at any time or to restrict access to parts or all of www.wavegames.co.uk without notice.

www.wavegames.co.uk is a general information service. We will endeavour not to make it misleading, but we cannot represent that the information accessible on or via www.wavegames.co.uk is accurate, not-misleading, complete or up to date.

Making an agreement to purchase our goods

We reserve the right to change the specification, description and price of individual goods. The invitation to you to order goods from us is not an offer by us to sell to you goods of the specification and description at the price indicated. Your order is an offer to us to buy the goods of the specification and description at the price indicated. Wherever possible we will accept your order to buy the goods of the specification and description at the price indicated by e-mail and in which case there will be a concluded agreement between you and us. If it is not possible to accept your order to buy the goods of the specification and description at the price indicated we will advise you by e-mail and offer to sell you the goods of the specification and description at the price stated in the e-mail and will state the period for which the offer or the price remains valid. You may accept our offer by e-mail within the period stated and in which case there will be a concluded agreement between us. We shall not be bound to deliver the goods until you have paid for them. Payment shall be due when the agreement is made between us. Time for payment shall be of the essence. The price due from you is the price indicated as inclusive of value added tax.

RETURNS AND EXCHANGES

Should you not be completely satisfied with your purchase it can be exchanged or refunded. All purchases are covered by a 7 day exchange or refund guarantee.

TO RETURN AN ITEM

If you wish to return an item for whatever reason, a valid returns number must be obtained first. Please e-mail info@wavegames.co.uk or ring 01823 251729 to obtain a returns number. Orders without a valid returns number will not be accepted.
All items must be returned unworn, with all tags and packaging.

Send all returns to the following address with returns number clearly stated on outside of packaging:
Wave Games
Unit 26
Orchard Shopping Centre
TAUNTON
Somerset
TA1 3TP

You will be responsible for the item or items until we receive them. We suggest you, therefore, send it recorded delivery so a signature is obtained upon receipt. Any postage costs incurred will not be refunded.

Delivery

DELIVERIES FOR UK ORDERS

All orders placed before 2pm Monday-Friday (excluding public holidays) will be dispatched on the same day. Orders placed on a Saturday or Sunday will be dispatched on the following Monday.

All items will be sent First Class recorded delivery via Post Office or Parcel Force, as should you not receive the goods then we will be able to track dispatch via the post office. Therefore all orders placed will require a signature upon receipt.

Delivery costs for:-
- Mainland UK : £2.95 (1-4 working days)
- Europe : £7.95
- Rest of the world : £14.95

Should you require your purchase to be delivered quicker – please contact us for a price.

The price of the goods does not include delivery by us to you. The costs of carriage and any insurance which you direct us to incur shall be reimbursed by you and shall be due on the date for payment of the price. The goods shall be delivered by us to your address and the risk in the goods shall pass to you upon such delivery taking place. You should note that our carrier requires immediate notice to be given of any loss or damage to goods and you should inspect the goods upon receipt and report any loss or damage to the carrier immediately. Insofar as you report any damage to goods to us within 48 hours of delivery we will refund the price and carriage or replace the goods at no cost to you. In respect of any damage to goods reported to us after 48 hours of delivery we shall require proof from you that the goods were damaged before receipt by you.

We will try to deliver the goods to you within the time estimated for delivery. If we are unable to do so, we reserve the right to deliver them within 30 days beginning with the day after the day of the agreement between us. If we are unable to deliver the goods to you within 30 days beginning with the day after the day of the agreement we shall inform you by e-mail; we shall make a further offer to you by e-mail to sell you the goods of the specification and description at the price stated in the e-mail and will state the period for which the offer or the price remains valid; unless you accept the offer we will reimburse any sum paid by you or on your behalf under or in relation to the agreement within a period of 30 days beginning with the day after the day on which the time for delivery expired.
Your right to cancel
The rights of cancellation set out below apply to any agreement between you and us save insofar as the agreement is in respect of goods if they have been damaged by you or worn outside the delivery address:
• You have a right to cancel the agreement at any time before the expiry of a period of 7 working days beginning with the day after the day on which you receive the goods.
• You may cancel by a notice in writing which you leave at our address, or, by a notice in writing which you send by post to our address, or, by facsimile to our business facsimile number, or, by electronic mail to our electronic mail address
And the notice shall operate to cancel the agreement between us.

If you cancel the agreement you must return the goods to us at the address given above. The goods must be returned to us complete and in their original condition. You are responsible for the cost of returning the goods to us. You are under a duty to take reasonable care of the goods until they are returned to us. You are under a duty to take reasonable care to see that they are received by us and not damaged in transit. We will reimburse any sum paid by you or on your behalf under or in relation to the agreement including the costs of carriage and any insurance which you directed us to incur. We will charge you the direct costs to us of recovering any goods supplied by us if you fail to return the goods to us.
Our Right to Cancel
If for reasons beyond our reasonable control, including but not limited to an inability or failure on the part of the manufacturers or suppliers of the goods to supply the goods to us, we are unable to supply the goods to you, we may cancel the agreement at any time before the goods are delivered by giving notice to you. We shall promptly repay to you any sums paid by you or on your behalf under or in relation the agreement. We shall not be liable for any other loss or damage whatever arising from such cancellation.
Our Liability
Since a substantial part of www.wavegames.co.uk is both free and available to all, it is a condition that your use of www.wavegames.co.uk is at your own risk. We shall not be liable to you or in breach of this Agreement for any delay or failure to perform any obligation if the delay or failure is due to a cause beyond our reasonable control including, without limitation, the blocking or restricting of information to and/or from our network.

Except as expressly provided in this Agreement, we disclaim any further representations, warranties, conditions or other terms, express or implied, by statute, collaterally or otherwise, including but not limited to implied warranties, conditions or other terms of satisfactory quality, fitness for a particular purpose or reasonable care and skill.

Save as provided below, we disclaim all and will not be liable in contract, tort (including, without limitation, negligence) or otherwise arising in connection with this Agreement or www.wavegames.co.uk for: (I) consequential, indirect or special loss or damage; or (ii) any loss of goodwill or reputation; or (iii) any economic losses (including loss of revenues, profits, contracts, business or anticipated savings), in each case, even if we have been advised of the possibility of such loss or damage and howsoever incurred.

Our maximum liability to you in contract, tort (including, without limitation, negligence) or otherwise arising in connection with this Agreement or the www.wavegames.co.uk shall be limited to £50. Notwithstanding any other provision of this Agreement, we will be liable to you without limit for any death or personal injury caused by our negligence and to the extent that liability arises under Part 1 or section 41 of the Consumer Protection Act 1987 and for liability arising from statements made fraudulently by us.
Governing law
This website, any content contained herein and any contract brought into being as a result of usage of the website are governed by and construed in accordance with English Law and any disputes will be dealt with under the sole jurisdiction of the courts of England and Wales. All contracts are concluded in English.

Events beyond our control
We will not be in breach of this agreement or otherwise liable for any delay in performance if to the extent that any delay or failure results from circumstances beyond our reasonable control including, without limitation, strikes, lockouts and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
Notices
Our terms and conditions relating to your use of this website may be updated from time to time and we suggest you check our website regularly for any changes to our terms and conditions.
Complaints
If you believe that your intellectual property or other rights are being infringed by www.wavegames.co.uk, or if you are dissatisfied with www.wavegames.co.uk or any aspect of our service, in the first instance please contact info@wavegames.co.uk.